Eaton Ferrups FX - Chapter 11 Service and Support; Service and Support

Eaton Ferrups FX UPS P-164000906 Eaton Ferrups FX User’s Guide P-164000906—Rev 05 71
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If you have any questions or problems with the UPS, call your Local Distributor or the Eaton Help Desk at one of the following
phone numbers and ask for a technical support representative.
United States:
1–800–356–5737 Option 2 , Option 1 for technical support
Canada:
1–800–461–9166 option 4, Option 1, Option 1 for on-site service dispatching or
1–800–356–5737 Option 2 , Option 1 for technical support
All other Countries:
Call your local service representative
Please have the following information ready when you call for service:
• Model number
• Serial Number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
More information on the FX UPS can be found at the main Eaton FERRUPS FX Product Page .