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ECOVACS ROBOTICS DEEBOT X1 TURBO User Manual

ECOVACS ROBOTICS DEEBOT X1 TURBO
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DEEBOT X1 TURBO Q&A
ECOVACS ROBOTICS Co., Ltd.
2022.03
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ECOVACS ROBOTICS DEEBOT X1 TURBO Specifications

General IconGeneral
BrandECOVACS ROBOTICS
ModelDEEBOT X1 TURBO
CategoryRobotics
LanguageEnglish

Summary

Cleaning

DEEBOT's Real-time Cleaning Route is Chaotic

Explains causes for a chaotic cleaning route, such as dust or complex environments, and offers solutions.

DEEBOT X1 Misses Rooms During Cleaning

Details reasons for missed rooms, including carpets, obstacles, and height limitations.

DEEBOT X1 Difficulty Returning to Docking Station in Mopping Mode

Provides solutions for DEEBOT's inability to find or return to the docking station while mopping.

DEEBOT Cannot Recharge

Troubleshooting steps for DEEBOT failing to recharge, checking power, battery, and contacts.

DEEBOT Did Not Start Cleaning Automatically

Explains reasons for scheduled cleaning failure, like Do Not Disturb mode or low battery.

Selecting DEEBOT X1 Suction Power

Guide on setting suction power via the App or voice command (Quiet, Standard, Max, Max+).

DEEBOT Fails to Finish Cleaning in Continuous Mode

Addresses issues with DEEBOT not completing cleaning after returning to charge in Continuous Clean mode.

DEEBOT Fails to Detect Carpets or Recognizes Them as Floors

Explains reasons for incorrect carpet detection, related to carpet thickness or material.

DEEBOT Becomes Louder on Carpets

Explains that increased noise on carpets is due to Auto-Boost Suction for deeper cleaning.

DEEBOT Returns to Docking Station Before Finishing Cleaning

Discusses reasons for premature charging and suggests enabling Continuous Cleaning.

DEEBOT Does Not Return to Dock for Pad Washing When Starting Outside

Recommends starting mopping from the docking station to ensure pad washing functionality.

DEEBOT Multi-Floor Mopping Behavior

Explains DEEBOT's behavior on multiple floors, suggesting Vacuum Mode for efficiency.

DEEBOT X1 Slides During Mopping

Addresses sliding issues during mopping, related to floor material and water level settings.

DEEBOT X1 Cannot Traverse 20 mm Thresholds

Details factors affecting threshold crossing, including threshold shape and drive wheel cleanliness.

Driving Wheels Are Stuck

Provides instructions for clearing foreign material or stuck objects from the driving wheels.

3D Map

Furniture Not Recognized on 3D Map

Explains why furniture may not be recognized and how to manually add it or improve map data.

3D Map Layout Differs from Actual Home Layout

Discusses how DEEBOT's sensors create the 3D map and factors affecting accuracy.

Walls Not Showing Correctly on 3D Map

Covers issues with wall display, including non-standard walls and mapping errors.

Cannot Edit Walls on 3D Map

Explains that internal walls cannot be edited, and external walls may have limitations.

Sofa Not Appearing on 3D Map

Details conditions for sofa recognition and how to manually add sofas to the 3D map.

Bed Not Appearing on 3D Map

Explains why beds might not be recognized and how to manually add them.

Tables and Chairs Not Appearing on 3D Map

Covers requirements for tables and chairs to be recognized on the 3D map.

3D Map Furniture Size Mismatch

Addresses discrepancies in furniture size on the 3D map and how to adjust them manually.

Incomplete 3D Map Creation

Provides steps to expand or update an incomplete 3D map, including opening doors.

3D Map Does Not Show Carpets

Explains why carpets might not appear and suggests using Vacuum mode for full display.

APP

Robot Cannot Connect to App

Troubleshooting steps for app connectivity issues, checking Wi-Fi indicator and signal.

YIKO Responds in English

Explains YIKO's language support and why it might default to English.

Cannot Edit Area Name in App

Addresses the inability to edit area names in the app for this model, suggesting map edit function.

Cannot Add Wi-Fi Network in App for Multiple Networks

Details the process for adding Wi-Fi networks, requiring phone connection to the target network first.

Changing Time Zone Settings

Instructions for setting the time zone in the App or syncing with the phone's time.

Intelligence

AIVI 3D Module Privacy Concerns

Assures users that the AIVI 3D module cameras are for obstacle detection and privacy is protected.

Video Manager Unable to Launch or Show Image

Troubleshooting for Video Manager issues, checking Wi-Fi signal and camera status.

Map Issues in App (Skewed or Overlapping)

Explains how to use the Restore Map function and what data is lost upon restoration.

AIVI 3D Module Unable to Avoid Obstacles

Discusses reasons for obstacle avoidance failure, such as dust on sensors or function disabled.

Disabling DEEBOT X1 Obstacle Detection

Provides instructions on how to disable the AIVI 3D Smart Detection function in the App settings.

Mapping

Robot Loses Map or Restarts Mapping

Explains map loss due to carpets, moving the robot, or insufficient battery, and suggests remedies.

Areas Not Generated After Quick Mapping

Suggests deleting the current map and performing quick mapping again.

Using Quick Mapping for Multiple Maps

Clarifies that multiple maps for the same environment are not supported; quick mapping overwrites.

Cannot Edit Generated Map Immediately

Instructs to wait for DEEBOT to return to the docking station before editing the map.

Station

DEEBOT X1 Does Not Respond to Docking Station Commands

Troubleshooting steps for DEEBOT not responding to docking station commands, checking connection and pairing.

Dirty Dust Collection Cabin of Docking Station

Advises checking and replacing the dust bag if the dust collection cabin is dirty.

DEEBOT X1 Does Not Auto-Empty at Docking Station

Lists reasons for auto-emptying failure, including power, dust bag, Do Not Disturb mode, and charging pins.

Docking Station Emptying/Cleaning/Drying Modes

Explains the Auto and Manual modes for emptying, cleaning, and drying operations.

Docking Station White Indicator Status

Clarifies that the white light indicates standby mode and turns off after auto-emptying.

Docking Station Dust Cabin Turns Black or Smells

Explains that damp environments or excess garbage can cause odor or discoloration of the dust bag.

DEEBOT X1 Cannot Find Docking Station or Recharge

Reiterates checking docking station placement, power, and route for recharge issues.

Docking Station Smells During Emptying

Explains that initial use may cause a slight odor from noise-canceling cotton during emptying.

Water Residue in Clean and Waste Water Tanks

Explains water residue is normal due to the mopping pad cleaning process.

Strange Sound During Mopping Pad Water Draw

Describes the gurgling sound as normal, resulting from water and air mixing during pumping.

Cannot Open Docking Station Dust Collection Cabin

Provides instructions on how to open the dust collection cabin using the pop-up button.

Setting Child Lock on Docking Station

Details how to activate/deactivate the child lock via physical buttons or the App.

Child Lock on Docking Station Fails to Activate

Advises moving the robot closer to ensure connection before activating the child lock.

Auto-Emptying Makes Strange Noise

Suggests realigning the robot with the emptying port or recalling it if strange noise occurs.

Docking Station Base Gets Wet

Explains that water from mopping pads can wet the base; recommends moving the station or using a special pad.

Anti-Drop Sensor Covered with Dust

Instructs to move DEEBOT out and recall it to the docking station to clear the anti-drop sensor error.

Docking Station Cleaning Tank Full Warning

Provides steps to resolve 'Cleaning Tank Full' warnings, checking tank installation, seals, and sensors.

YIKO Voice Assistant

Enabling Smart Voice Assistant YIKO

Instructions to enable YIKO voice wake-up function in the App settings.

Disabling YIKO Voice Assistant

Guides on how to disable the YIKO voice wake-up function in the App settings.

Unable to Control Area Cleaning with YIKO

Explains the need for a complete map and matching area names for voice-controlled area cleaning.

Unable to Control Furniture Area Cleaning with YIKO

Details how to enable furniture area cleaning via voice, requiring a mapped home and matched furniture.

Robot Turns When Called by YIKO

Explains that DEEBOT turns towards the sound source when not in the dock, affecting steering.

Using Follow My Voice Cleaning Command

Provides guidance on using the 'Follow My Voice' command, ensuring clear path and range.

Voice Command Records Storage and Deletion

Informs about saving and deleting voice command records via the App settings.

Original Voice Recording Privacy Risk

Confirms that original voice information is not stored, ensuring user privacy.

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