Ecozy DW01 - Frequently Asked Questions

2. Frequently Asked Questions
Q1: The tableware are not clean after the washing cycle ends.
* The tableware are not loaded properly. Please make sure they are tilted апа facing towards the
lower spray arm. Make sure that there ае gaps between tableware.
* Make sure the spray arms work well апа the orifices оп the spray arms аге not clogged.
* Ensure that the filter assembly 15 clean апа not blocked.
* Please select the right washing program according to the washing items.
* Do not forget to айа е detergent.
* Scrape ой any large food particles before washing,
* Soften stubborn residues like egg custard before washing.
* Маке sure the water inlet opening оп the top of the dishwasher is clean.
Q2: The dishwasher doesn't start.
* Make sure there is enough water in the water tank.
* Ensure that the door of the dishwasher 15 closed well.
* Make sure the dishwasher is powered оп апа the power cord is properly connected to the socket.
Q3: The tableware are still wet after the washing cycle ends.
* Checkif the tableware are loaded properly.
* Do not empty the dishwasher immediately after washing. Wait for the епа of the drying process.
* Do not select the "Rinse/Fruit” washing program.
* Some plastic апа wooden tableware need to be dried manually.
Q4: 1 can't select any washing program.
* The dishwasher is running. You need 10 press апа hold the power button for 3 seconds to do а
forced shutdown, then restart the dishwasher ап select а new washing program.
Q5: The color of plastic tableware is changed.
*Make sure your plastic tableware are dishwasher safe.
Q6: There 15 detergent left оп the tableware.
* The tableware are not loaded properly. Please make sure they do not affect the rotation of the
5ргау arms.
* The detergent is оЁ poor quality ог expires. Please change it.
* The volume of the detergent is too much.
*It's forbidden 10 айа detergent into the water tank directly.
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