7
■ FAQs
Red light instead of blue light ashes.
•
It indicates the headphone is in low battery level, please recharge the
headphone.
Red light is o during charging.
•
Please ensure the charging device is correctly connected to the
headphone.
•
When the headphone is not used for long periods of time, the battery
will enter sleep state. It needs to charge about 30 minutes and then
the red light will be lit.
No sound.
•
Check if the headphone volume is at an appropriate level.
•
Check if the headphone is correctly connected to mobile phone.
•
Check if the headphone is operating within normal working range or if
there is obstacle around.
The headphone calling eect is bad.
•
Check if mobile phone is in an area with strong signal.
•
Please ensure the headphone is within effective distance (10m ) and
no obstacle between the headphone and mobile phone.
When playing music, unable to control pause/play/previous track/
next track via headphone.
•
Please ensure the paired device support AVRCP (Audio/Video Remote
Control Profile) profile.
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