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11. Troubleshooting guide
Danger!
Before troubleshooting, switch off the equipment and remove the battery.
The table below contains a list of fault symptoms and explains what you can do to remedy the prob-lem,
if your equipment fails to work properly. If the problem still persists after working through the list, please
contact your nearest service center.
Problem Possible cause Solution
The tool does not
work.
- Battery is empty.
- Battery is not correctly inserted.
- Charge the battery.
- Remove battery and reinsert (see
5.6).
Tool operates
intermittently.
- Loose connection (external).
- Loose connection (internal).
- On/Off switch defective.
- Consult a service center.
- Consult a service center.
- Consult a service center.
Saw chain is dry. - No oil in the tank.
- Vent in the oil tank cap is blocked.
- Oil nozzle is blocked.
- Top up with oil.
- Clean the oil tank cap.
- Clear the oil nozzle.
Chain/guide bar
is hot.
- No oil in the tank.
- Vent in the oil tank cap is blocked.
- Oil nozzle is blocked.
- Chain is blunt.
- Chain is overtensioned.
- Top up with oil.
- Clean the oil tank cap.
- Clear the oil nozzle.
- Re-sharpen or replace the chain.
- Check the chain tension.
Cordless pole chain
saw judders, vi-
brates or does not
saw properly.
- Chain is undertensioned.
- Chain is blunt.
- Chain is worn.
- Saw teeth point in the wrong
direction.
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Refi t the chain with the teeth facing
in the correct direction.
Anl_GC_LC_18_20_Li_T_SPK7_USA.indb 22Anl_GC_LC_18_20_Li_T_SPK7_USA.indb 22 02.12.2022 08:24:4602.12.2022 08:24:46