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11. Troubleshooting guide
Danger!
Before troubleshooting, switch off the equipment and remove the battery.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem
if your equipment fails to work properly. If the problem still persists after working through the list, please
contact your nearest service workshop.
Problem Possible cause Remedy
The tool does not
work
- Battery is empty
- Battery is not correctly inserted
- Charge the battery
- Remove the battery and reinsert
(see 5.21)
Tool operates
intermittently
- Loose connection (external)
- Loose connection (internal)
- On/Off switch defective
- Consult a specialist workshop
- Consult a specialist workshop
- Consult a specialist workshop
Saw chain is dry - No oil in the tank
- Vent in the oil tank cap is blocked
- Oil outlet is blocked
- Top up with oil
- Clean the oil tank cap
- Clear the oil outlet
Chain/guide bar
is hot
- No oil in the tank
- Vent in the oil tank cap is blocked
- Oil outlet is blocked
- Chain is blunt
- Chain is overtensioned
- Top up with oil
- Clean the oil tank cap
- Clear the oil outlet
- Re-sharpen or replace the chain
- Check the chain tension
Cordless
telescoping pole
chain saw judders,
vibrates or does not
saw properly
- Chain is undertensioned
- Chain is blunt
- Chain is worn
- Saw teeth point in the wrong
direction
- Adjust the chain tension
- Re-sharpen or replace the chain
- Replace the chain
- Refi t the chain with the teeth facing
in the correct direction
Anl_GE_LM_36_4in1_Li_SPK7_USA.indb 34Anl_GE_LM_36_4in1_Li_SPK7_USA.indb 34 29.09.2021 09:33:5529.09.2021 09:33:55
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