GB
10
13. Troubleshooting
If the equipment is operated properly you should experience no problems with malfunctions or
faults. In the event of any malfunctions or faults, please check the following before you contact your
customer services.
Fault Possible cause Remedy
The fan does not run – No electricity – Check the power plug,
– Check the voltage supply, if
necessary replace the power
cable
The equipment does not
ignite
– Defective ignition cable
– Loose ignition cable
– The distance between the
electrode and the burner is too
big
– Check the ignition cable, replace
if necessary*.
– Check the ignition cable, connect
securely if necessary*.
– Set the distance to 5 mm* (see
Fig. 4).
No gas flow – Gas cylinder empty
– Gas cylinder valve closed
– Safety valve in the equipment
has still not released the gas
– Replace the gas cylinder
– Open the valve.
– Try again to switch on (see
section 7.1.2)
Gas input too high or
flame too big
– Pressure regulator defective – Replace the pressure regulator
The burner flame goes
out during operation
– The thermal element is not warm
enough
– The air inlet and/or air outlet are
blocked
– No mains voltage
– The flame is blown out by wind or
a draught
– Try again to switch on
(see section 7.1.2)
– Clean the air inlet grille, remove
obstructions to the air intake,
check the fan operation
– Check the voltage supply, if
necessary replace the power
cable
– Set up the equipment out of wind
and draughts, allow it to cool for
several minutes, then try again to
switch on (see section 7.1.2)
Important.
* This work must be performed by qualified and approved specialists.
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