18
Common Solutions for Concerns
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer
temperature too
cold. Refrigerator
temperature is
satisfactory.
• Super freeze function is
activated.
• Freezer control is set too
cold.
• Deactivate Super freeze function.
• Set freezer control to a warmer
setting. Allow 24 hours for
temperature to stabilize.
Refrigerator
temperature too
cold. Freezer
temperature is
satisfactory.
• Refrigerator control is set
too cold.
• Set refrigerator control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Food stored in
drawers freezes.
• Refrigerator control is set
too cold.
• Set refrigerator control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Temperatures Are Too Warm
Concern Potential Cause Common Solution
Freezer/
Refrigerator
temperature is too
warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator
whenever the door is opened.
Open the door less often.
• Close door.
Freezer
temperature is too
warm. Refrigerator
temperature is
satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder
setting. Allow 24 hours for
temperature to stabilize.
Refrigerator
temperature is
too warm. Freezer
temperature is
satisfactory.
• Refrigerator control is set
too warm.
• Set refrigerator control to a
colder setting. Allow 24 hours for
temperature to stabilize.
Water/Moisture/Frost Inside Refrigerator
Concern Potential Cause Common Solution
Moisture collects
on inside of
refrigerator walls.
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too often
or too long.
• Open containers.
• The rate of frost buildup and
internal sweating increases.
• Close door.
• Open door less often to allow
internal temperature to stabilize.
• Keep containers covered.
Water collects on
bottom side of
drawer cover.
• Vegetables contain and
give off moisture.
• Moisture on the bottom side of the
cover is not unusual.
• Move humidity control (select
models) to lower setting.
Moisture collects in
bottom of drawer.
• Washed vegetables and
fruit drain while in the
drawer.
• Fruits and vegetables are
kept past their prime
• Dry items before putting them in
the drawer. Water collecting in
bottom of drawer is normal.
• Routinely clean out old fruits and
vegetables especially if they begin
to break down.
Moisture collects
on outside of
refrigerator or
between doors.
• Weather is humid.
• Door is slightly open,
causing cold air from
inside refrigerator to meet
warm air from outside.
• This is normal in humid weather.
• Close door.
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