Electrolux e:line EMC2867BI - Electrolux Warranty; Warranty Terms and Conditions; Making a Warranty Claim

16 warranty electrolux e:line built-in microwave oven
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. Inthiswarranty
 (a) ‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas
thesamemeaningreferredtointheACL;
 (b) ‘ACL’meansTradePracticesAmendment(AustralianConsumer
Law)Act(No.2)2010;
 (c) ‘Appliance’meansanyElectroluxproductpurchasedbyyou
accompaniedbythisdocument;
 (d) ‘ASC’meansElectrolux’authorisedservicedcentres;
 (e) ‘Electrolux’meansElectroluxHomeProductsPtyLtdof163
O’RiordanStreet,Mascot,NSW2020,ABN51004762341in
respectofAppliancespurchasedinAustraliaandElectrolux(NZ)
Limitedof3-5NiallBurgessRoad,MountWellington,inrespect
ofAppliancespurchasedinNewZealand;
 (f) ‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe
samemeaningreferredtointheACLandincludesasituationwhen
anAppliancecannotberepairedoritisuneconomicforElectrolux,at
itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;
 (g) ‘WarrantyPeriod’means:
  (i) wheretheApplianceisusedforpersonal,domesticor
householduse(i.e.normalsinglefamilyuse)assetoutin
theinstructionmanual,theApplianceiswarrantedagainst
manufacturingdefectsinAustraliafor12monthsandinNew
Zealandfor12months,followingthedateoforiginalpurchaseof
theAppliance;
  (ii) thisApplianceisnotdesignedforcommercialuseandtherefore
nowarrantyappliesinthiscase;
 (h) ‘you’meansthepurchaseroftheAppliancenothavingpurchased
theApplianceforre-sale,and‘your’hasacorrespondingmeaning.
2. ThiswarrantyonlyappliestoAppliancespurchasedandusedin
AustraliaorNewZealandandisinadditionto(anddoesnotexclude,
restrict,ormodifyinanyway)anynon-excludablestatutorywarrantiesin
AustraliaorNewZealand.
3. DuringtheWarrantyPeriodElectroluxoritsASCwillnotservicethe
Appliance.IftheApplianceisdefective,youshouldreturntheAppliance
totheplaceofpurchaseforareplacement.Youagreethatanyreplaced
AppliancesorpartsbecomethepropertyofElectrolux.Thiswarranty
doesnotapplytolightglobes,batteries,ltersorsimilarperishableparts.
4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredby
thiswarranty.
5. Youwillbearthecostoftransportation,travelanddeliveryofthe
Appliance.Ifyouresideoutsideoftheservicearea,youwillbearthe
costof:
(a) travelofanauthorisedrepresentative;
(b) transportationanddeliveryoftheAppliancetoandfromtheplaceof
purchase,
 Inallinstances,unlesstheApplianceistransportedbyElectroluxoran
Electroluxauthorisedrepresentative,theApplianceistransportedatthe
owner’scostandriskwhileintransittoandfromElectroluxoritsASC.
6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder
thiswarranty.
7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed
isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable
inthefollowingsituations(whicharenotexhaustive):
 (a) theApplianceisdamagedby:
  (i) accident
  (ii) misuse
orabuse,includingfailuretoproperlymaintainorservice
  (iii) normalwearandtear
  (iv) powersurges,electricalstormdamageorincorrectpowersupply
  (v) incompleteorimproperinstallation
  (vi) incorrect,improperorinappropriateoperation
  (vii) insectorvermininfestation
  (viii) failuretocomplywithanyadditionalinstructionssuppliedwith
theAppliance;
 (b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
 (c) theAppliance’sserialnumberorwarrantysealhasbeenremoved
ordefaced;
 (d) theAppliancewasservicedorrepairedbyanyoneotherthan
Electrolux,anauthorisedrepairerorASC.
8. Thiswarranty,thecontracttowhichitrelatesandtherelationship
betweenyouandElectroluxaregovernedbythelawapplicablewhere
theAppliancewaspurchased.WheretheAppliancewaspurchasedin
NewZealandforbusinesspurposestheConsumerGuaranteeActdoes
notapply.
9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand
liabilities(otherthanascontainedinthisdocument)includingliabilityfor
anylossordamagewhetherdirectorindirectarisingfromyourpurchase,
useornonuseoftheAppliance.
10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,
theAppliancescomewithaguaranteebyElectroluxthatcannotbe
excludedundertheAustralianConsumerLaw.Youareentitledtoa
replacementorrefundforamajorfailureandforcompensationforany
otherreasonablyforeseeablelossordamage.Youarealsoentitledto
havetheAppliancerepairedorreplacediftheAppliancefailstobeof
acceptablequalityandthefailuredoesnotamounttoamajorfailure.
Thebenetstoyougivenbythiswarrantyareinadditiontoyourother
rightsandremediesunderalawinrelationtotheAppliancesorservices
towhichthewarrantyrelates.
11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,
determinewhetherrepair,replacementorrefundwillapplyifan
Appliancehasavalidwarrantyclaimapplicabletoit.
12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,
theAppliancescomewithaguaranteebyElectroluxpursuanttothe
provisionsoftheConsumerGuaranteesAct,theSaleofGoodsActand
theFairTradingAct.
13.Toenquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:
 (a) carefullychecktheoperatinginstructions,usermanualandthe
termsofthiswarranty;
 (b) havethemodelandserialnumberoftheApplianceavailable;
 (c) havetheproofofpurchase(eganinvoice)available;
 (d) telephonethenumbersshownbelow.
14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC
mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet
itsobligationsunderthiswarranty.
Warranty
FORSALESINAUSTRALIAANDNEWZEALAND
APPLIANCE:ELECTROLUXMICROWAVE
12MONTHPROVISION
Important Notice
Beforecallingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.
FOR SERVICE
ortondtheaddressofyournearest
stateservicecentreinAustralia
PLEASE CALL 13 13 49
Forthecostofalocalcall(Australiaonly)
SERVICE AUSTRALIA
ELECTROLUXHOMEPRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinAustralia
PLEASE CALL 13 13 50
Forthecostofalocalcall(Australiaonly)
FOR SERVICE
ortondtheaddressofyournearest
authorisedservicecentreinNewZealand
FREE CALL 0800 10 66 10
(NewZealandonly)
SERVICE NEW ZEALAND
ELECTROLUXHOMEPRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinNewZealand
FREE CALL 0800 10 66 20
(NewZealandonly)
EMW12MTH_Warr_Apr11