Problem Possible cause Remedy
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions.
Refer to “Technical data”
chapter.
and a number come on.
There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on.
There is an error in the hob
because a cookware
boiled dry. Automatic
Switch Off and the over‐
heating protection for the
zones operate.
Deactivate the hob. Re‐
move the hot cookware.
After approximately 30
seconds, activate the zone
again. If the cookware was
the problem, the error mes‐
sage goes out. Residual
heat indicator can stay on.
Let the cookware become
sufficiently cool. Check if
your cookware is compati‐
ble with the hob.
Refer to “Hints and tips”
chapter.
There is no spark when
you try to activate the
spark generator.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec‐
onds.
The flame ring is uneven. Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
ENGLISH 23