Problem Possible cause Solution
There is too much frost
and ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
The water drainage plug
is not correctly posi‐
tioned.
Position the water drainage
plug in the correct way.
Appliance is fully loaded
and it is set to the lowest
temperature
Set a higher temperature.
Refer to "Operation".
Temperature set in the
appliance is too low and
the ambient temperature
is too high.
Set a higher temperature.
Refer to "Operation"
Temperature is set incor‐
rectly.
Refer to "Operation" .
The compressor does not
start immediately after
pressing the "FastFreeze",
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re‐
frigerator.
Food products prevent
the water to flow into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
Water flows on the floor. The melting water outlet
is not connected to the
evaporative tray above
the compressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be
set.
The "FastFreeze func‐
tion" is switched on.
Switch off "FastFreeze func‐
tion" manually, or wait until
the function resets automati‐
cally to set the temperature.
Refer to "FastFreeze func‐
tion".
The temperature in the ap‐
pliance is too low/too high.
The temperature regula‐
tor is not set correctly.
Set a higher/lower tempera‐
ture.
The door is not closed
correctly.
Refer to "Closing the door".
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