Problem and alarm code Possible cause and solution
The programme does not start. • Make sure that the appliance door is closed.
• The appliance has started the procedure to
recharge the resin inside the water softener.
The duration of the procedure is approxi‐
mately 5 minutes.
The appliance does not fill with wa‐
ter.
• The end indicator flashes 1 time
intermittently.
• Acoustic signal sounds 1 time in‐
termittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water
supply is not too low. For this information,
contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is
not clogged.
• Make sure that the inlet hose has no kinks
or bends.
The appliance does not drain the
water.
• The end indicator flashes 2 times
intermittently.
• Acoustic signal sounds 2 times
intermittently.
• Make sure that the sink spigot is not clog‐
ged.
• Make sure that the drain hose has no kinks
or bends.
The anti-flood device is on.
• The end indicator flashes 3 times
intermittently.
• Acoustic signal sounds 3 times
intermittently.
• Close the water tap and contact an Author‐
ised Service Centre.
The appliance stops and starts
more times during operation.
• It is normal. It provides optimal cleaning re‐
sults and energy savings.
Small leak from the appliance door. • The appliance is not levelled. Loosen or
tighten the adjustable feet (if applicable).
• The appliance door is not centred on the
tub. Adjust the rear foot (if applicable).
The appliance door is difficult to
close.
• The appliance is not levelled. Loosen or
tighten the adjustable feet (if applicable).
• Parts of the tableware are protruding from
the baskets.
Rattling/knocking sounds from in‐
side the appliance.
• The tableware is not properly arranged in
the baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate
freely.
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