Recommended actions
1. Verify characterization parameters (specifically Flow Cal Factor and K1 values). Refer to Characterize
the meter (if required).
2. Verify the setting of the Sensor Type parameter.
3. If Sensor Type = Curved Tube, ensure that no parameters specific to Straight Tube have been set.
4. Check the feedthrough pins. If you find problems, replace the sensor.
Contact customer service for assistance.
5. Check the core processor housing for moisture, corrosion, or verdigris.
6. Check the sensor coils for electrical shorts. If you find problems, replace the sensor.
15.2.18 [021] Incorrect Sensor Type
Alert
Configuration Error
Cause
Transmitter verification of sensor circuits and characterization has produced a discrepancy. The transmitter
cannot operate the sensor.
Recommended actions
1. Verify the setting of the Sensor Type parameter.
2. Verify characterization parameters (specifically Flow Cal Factor and K1 values). Refer to Characterize
the meter (if required).
3. Contact customer service.
15.2.19 [029] Internal Communication Failure Incompatible or PIC
Daughterboard Communication Failure
Alert
Configuration Error
Cause
Transmitter electronics failure.
Recommended actions
1. Ensure that the correct board is installed.
2. Reboot or power-cycle the transmitter to see if the alert clears.
3. If the alert persists, replace the transmitter.
4. Contact customer service.
Troubleshooting Configuration and Use Manual
April 2019 MMI-20048166
164 Micro Motion 4200 Transmitters