15.2.20 [030] Incorrect Board Type
Alert
Configuration Error
Cause
The firmware or configuration loaded in the transmitter is incompatible with the board type.
Recommended actions
1. Ensure that the correct board is installed.
2. If this alarm occurred in conjunction with an effort to load a configuration into the transmitter, confirm
that the transmitter is of the same model as the one the configuration came from.
3. Reboot or power-cycle the transmitter to see if the alert clears.
4. If the problem persists, contact customer service.
15.2.21 [033] Insufficient Pickoff Signal
Alert
Tube Not Full
Cause
The signal from the sensor pickoffs is insufficient for operation (enhanced core processor only).
Recommended actions
1. Check for two-phase flow.
2. Check the sensor tubes for plugging or coating.
3. Check for fluid separation by monitoring the density value and comparing the results against expected
density values.
4. Ensure that the sensor orientation is appropriate for your application. Settling from a two-phase or
three-phase fluid can cause this alert even if the flow tubes are full.
15.2.22 [034] Smart Meter Verification Failed
Alert
Function Check Failed or Smart Meter Verification Aborted
Cause
The current SMV value is statistically different than the factory baseline value.
Recommended actions
Minimize process instability and repeat the test.
Configuration and Use Manual Troubleshooting
MMI-20048166 April 2019
Configuration and Use Manual 165
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