154
Reference Manual
00809-0100-4026, Rev HA
Section 7: Service and Troubleshooting
November 2014
Service and Troubleshooting
7.14.3 Errors
Error messages that may be displayed on the Integral Display, on a Field Communicator, in AMS,
or in the RRM program, are shown in Ta bl e 7 -3 . Errors normally result in an Analog Output
alarm.
Errors are indicated in RRM in the Diagnostics window.
Table 7-3. Error Messages
Message Description Action
RAM Error
An error in the gauge data memory
(RAM) has been detected during
the startup tests.
NOTE: this resets the gauge
automatically.
Contact Emerson Process
Management Service Department.
FPROM Error
An error in the gauge program
memory (FPROM) has been
detected during the startup tests.
NOTE: this resets the gauge
automatically.
Contact Emerson Process
Management Service Department.
HREG Error
An error in the transmitter
configuration memory (EEPROM)
has been detected. The error is
either a checksum error that can
be solved by loading the default
database or a hardware error.
NOTE: the default values are used
until the problem is solved.
Load default database and restart
the transmitter. Contact Emerson
Process Management Service
Department if the problem
persists.
MWM Error An error in the microwave module.
Contact Emerson Process
Management Service Department.
Display Error An error in the LCD.
Contact Emerson Process
Management Service Department.
Modem Error Modem hardware failure.
Contact Emerson Process
Management Service Department.
Analog Out Error An error in the Analog Out Module.
Contact Emerson Process
Management Service Department.
Internal Temp Error
An error in internal temperature
measurement.
Contact Emerson Process
Management Service Department.
Other HW Error
An unspecified hardware error has
been detected.
Contact Emerson Process
Management Service Department.
Meas Error
A serious measurement error has
been detected.
Contact Emerson Process
Management Service Department.
Config Error
At least one configuration
parameter is outside the allowed
range.
NOTE: the default values are used
until the problem is solved.
Load the default database and
restart the transmitter (see “Reset
to factory settings” on page 149)
Configure the transmitter or
upload a backup configuration file
(see “Backing up the transmitter
configuration” on page 144)
Contact Emerson Process
Management Service Department
if the problem persists
SW Error
An error has been detected in the
transmitter software.
Contact Emerson Process
Management Service Department.
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