2011 - 03
TROUBLESHOOTING
PRODUCT FEATURES
Frequent issues Solution
• Can not see more than 30 folders but my HDD or USB
key has more
Download the latest firmware
• The hard disk drive is no more recognized after
copying files from the PC
Eject the media properly from the "safely eject"
function under Windows or install the latest
firmware
• Does not sort files by alphabetical order properly
Due to the improvement of number of files /
folders supported this option has been disabled
• The remote control doesn't work anymore
The Movie Cube doesn't respond to the remote
control
Change the batteries
DOES
DOES NOT
Play DVD videos from the main menu
Allow to edit fi les (copy and delete)
Allow to create a Library (music, video but the
folder structure remains)
Allow to turn on the Movie Cube with the remote
control
Play MKV fi les or videos with higher resolution
than 720x576
Output video with a 1080p resolution
Support WiFi dongles or any network connection
Support MPG fi les larger than 4GB
Support Greek and Russian subtitles
Support NTFS writing mode
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