Cerabar S PMP71 with 4 to 20 mA HART Troubleshooting
Endress+Hauser 39
8 Troubleshooting
8.1 Messages
The following table lists all the possible messages that can occur.
The device makes a distinction between the error types "Alarm", "Warning" and "Error". You may
specify whether the device should react as if for an "Alarm" or "Warning" for "Error" messages. See
"Message type/NA 64" column and → ä 46, "Response of outputs to errors".
In addition, the "Error type/NA 64" column classifies the messages in accordance with NAMUR
Recommendation NA 64:
• Break down: indicated with "B"
• Maintenance need: indicated with "C" (check request)
• Function check: indicated with "I" (in service)
Error message display on the onsite display:
• The measured value display shows the message with the highest priority. See the "Priority"
column.
• The ALARM STATUS parameter shows all the messages present in descending order of priority.
You can scroll through all the messages present with the S key or O key.
Message display via digital communication:
The ALARM STATUS parameter shows the message with the highest priority.
See the "Priority" column.
!
Note!
• If the device detects a defect in the onsite display during initialization, special error messages are
generated. For error messages, see → ä 45, "Onsite display error messages".
• For support and further information, please contact Endress+Hauser Service.
• See also "Repair", "Repair of Ex-certified devices" and "Spare Parts".
Code Error type/
NA 64
Message/description Cause Measure Priority
101 (A101) Alarm
B
B>Sensor electronic EEPROM
error
– Electromagnetic effects are greater
than specifications in the technical
data.
(→ ä 51) This message normally
only appears briefly.
– Wait a few minutes.
– Restart the device. Perform reset
(Code 62).
– Block off electromagnetic effects or
eliminate source of disturbance.
17
– Sensor defective. – Replace sensor.
102 (W102) Warning
C
C>Checksum error in EEPROM:
peakhold segment
– Main electronics defective. Correct
measurement can continue as long
as you do not need the peak hold
indicator function.
– Replace main electronics. 53
106 (W106) Warning
C
C>Downloading - please wait – Downloading. – Wait for download to complete. 52
110 (A110) Alarm
B
B>Checksum error in EEPROM:
configuration segment
– The supply voltage is disconnected
when writing.
– Reestablish supply voltage. Perform
reset (Code 7864) if necessary.
Carry out calibration again.
6
– Electromagnetic effects are greater
than specifications in the technical
data. (→ ä 51)
– Block off electromagnetic effects or
eliminate sources of disturbance.
– Main electronics defective. – Replace main electronics.
113 (A113) Alarm
B
B>ROM failure in transmitter
electronic
– Main electronics defective. – Replace main electronics. 1
115 (E115) Error
B
Factory
setting:
Warning
B>Sensor overpressure – Overpressure present. – Reduce pressure until message
disappears.
29
– Sensor defective. – Replace sensor.