9 Troubleshooting PROline Promag 53
100 Endress+Hauser
9.2 System error messages
Serious system errors are always recognized by the instrument as “Fault message”,
and are shown as a lightning flash ($) on the display. Fault messages immediately affect
the inputs and outputs. Simulations and positive zero return, on the other hand, are
classed and displayed as notice messages.
"
Caution:
In the event of a serious fault, a flowmeter might have to be returned to the manufacturer
for repair. The procedures on Page 8 must be carried out before you return a flowmeter
to Endress+Hauser.
Always follow the Return Authorization Policy. You will find this policy at the back of this
manual.
!
Note:
The listed error message types below correspond to the factory setting.
Also observe the information on Page 67 and 109.
Type Error message / No. Cause Remedy / spare part
S = System error
$ = Fault message (with an effect on the inputs and outputs)
! = Notice message (without an effect on the inputs and outputs)
Nr. # 0xx
→ Hardware error
S
$
CRITICAL FAILURE
# 001
Serious device error Replace the amplifier board.
Spare parts
→ Page 111
S
$
AMP HW EEPROM
# 011
Amplifier:
Defective EEPROM
Replace the amplifier board.
Spare parts
→ Page 111
S
$
AMP SW EEPROM
# 012
Amplifier:
Error accessing EEPROM data
The EEPROM data blocks in
which an error has occurred are
displayed in the “TROUBLE-
SHOOTING” function (No. 8047).
Press Enter to acknowledge the
errors in question; default values
are automatically inserted instead
of the errored parameter values.
! Note:
The measuring device has to be
restarted if an error has occurred
in a totalizer block (see error
No. 111 / CHECKSUM TOTAL.).
S
$
SENSOR HW DAT
# 031
Sensor DAT:
1. S-DAT™ is defective.
2. S-DAT™ is not plugged into
the amplifier board or is
missing.
1. Replace the S-DAT™.
Spare parts
→ Page 111
Check the spare part set
number to ensure that the new,
replacement DAT is compati-
ble with the measuring elec-
tronics.
2. Plug the S-DAT™ into the
amplifier board
→ Page 113,
115
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