PROline Promag 53 9 Troubleshooting
Endress+Hauser 99
9 Troubleshooting
9.1 Troubleshooting instructions
Always start troubleshooting with the checklist below, if faults occur after start-up or dur-
ing operation. The routine takes you directly to the cause of the problem and the appro-
priate remedial measures.
Check the display
No display visible and no
output signals present.
1. Check the power supply → terminals 1, 2
2. Check the power line fuse
→ Page 116
85 - 260 V AC: 0.8 A slow-blow / 250 V
20 - 55 V AC and 16 - 62 V DC: 2 A slow-blow / 250 V
3. Measuring electronics defective
→ order spare parts → Page 111
No display visible, but out-
put signals are present.
1. Check whether the ribbon-cable connector of the display module is
correctly plugged into the amplifier board
→ Page 113, 115
2. Display module defective
→ order spare parts → Page 111
3. Measuring electronics defective
→ order spare parts → Page 111
Display texts are in a foreign
language.
Switch off power supply. Press and hold down both the OS buttons and
switch on the measuring device. The display text will appear in English
(default) and is displayed at maximum contrast.
Measured value indicated,
but no signal at the current
or pulse output
Measuring electronics defective
→ order spare parts → Page 111
▼
Error messages on display
Errors which occur during commissioning or measuring operation are displayed immediately.
Error messages consist of a variety of icons. The meanings of these icons are as follows (example):
– Error type: S = system error, P = process error
– Error message type:
$ = fault message, ! = notice message
– EMPTY PIPE = Type of error, e.g. measuring tube is only partly filled or completely empty
– 03:00:05 = duration of error occurrence (in hours, minutes and seconds)
– # 401 = error number
" Caution:
• See the information on Page 67!
• The measuring system interprets simulations and positive zero return as system errors, but displays
them as notice message only.
Error number:
No. 001 – 399
No. 501 – 699
System error (device error) has occurred
→ Page 100
Error number:
No. 401
− 499
Process error (application error) has occurred
→ Page 105
▼
Other error (without error message)
Some other error has
occurred.
Diagnosis and rectification → Page 107