Endress+Hauser Proline Promag W 800 - Page 79

Proline Promag W 800 Diagnosis and troubleshooting
Endress+Hauser 79
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
Diagnostic of sensor
082 Data storage inconsistent 1. Check module connections
2. Contact service
F Alarm
083 Memory content
inconsistent
1. Restart device
2. Restore S-DAT data
3. Replace S-DAT
F Alarm
169 Conductivity
measurement failed
1. Check grounding conditions
2. Deactivate conductivity
measurement
M Warning
170 Coil resistance faulty Check ambient and process
temperature
F Alarm
181 Sensor connection faulty 1. Check sensor cable and sensor
2. Execute Heartbeat Verification
3. Replace sensor cable or sensor
F Alarm
Diagnostic of electronic
201 Electronics faulty 1. Restart device
2. Replace electronics
F Alarm
242 Firmware incompatible 1. Check firmware version
2. Flash or replace electronic
module
F Alarm
245 Firmware update failed 1. Retry firmware update
2. Replace celluar radio module
M Warning
252 Module incompatible 1. Check electronic modules
2. Check if correct modules are
available (e.g. NEx, Ex)
3. Replace electronic modules
F Alarm
270 Electronic module
defective
Replace electronic module F Alarm
271 Electronic module faulty 1. Restart device
2. Replace electronic module
F Alarm
272 Electronic module faulty Restart device F Alarm
273 Electronic module
defective
Change electronics F Alarm
278 Display module defective Replace display module F Alarm
283 Memory content
inconsistent
1. Reset device
2. Contact service
F Alarm
302 Device verification active Device verification active, please
wait.
C Warning
311 Electronic module faulty 1. Do not reset device
2. Contact service
M Warning
331 Firmware update failed in
module 1 to n
1. Update firmware of device
2. Restart device
F Warning
372 Electronic module faulty 1. Restart device
2. Check if failure recurs
3. Replace sensor electronic module
(ISEM)
F Alarm
376 Electronic module faulty 1. Replace electronic module
2. Turn off diagnostic message
S Warning
1)
378 Electronic module supply
voltage faulty
1. Restart device
2. Check if failure recurs
3. Replace electronic module
F Alarm