Endress+Hauser Proline Promag W 800 - Page 80

Diagnosis and troubleshooting Proline Promag W 800
80 Endress+Hauser
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
383 Memory content Reset device F Alarm
387 HistoROM data faulty Contact service organization F Alarm
Diagnostic of configuration
410 Data transfer failed 1. Retry data transfer
2. Check connection
F Alarm
412 Processing download Download active, please wait C Warning
417 Communication network
not available
1. Check communication network
2. Check cellular radio antenna
3. Check network subscription
M Warning
418 Software shutdown
successfully
Disconnect the power supply of the
device
F Alarm
425 Communication
certificate faulty
Replace affected certificate M Warning
437 Configuration
incompatible
1. Update firmware
2. Execute factory reset
F Alarm
438 Dataset different 1. Check dataset file
2. Check device parameterization
3. Download new device
parameterization
M Warning
443 Pulse output 1 to n faulty 1. Check pulse output settings
2. Check process
S Warning
1)
453 Flow override active Deactivate flow override C Warning
465 SIM card defective 1. Check SIM card
2. Replace SIM card
M Warning
484 Failure mode simulation
active
Deactivate simulation C Alarm
485 Process variable
simulation active
Deactivate simulation C Warning
493 Pulse output simulation
active
Deactivate pulse output simulation C Warning
495 Diagnostic event
simulation active
Deactivate simulation C Warning
511 Electronic module
settings faulty
1. Check measuring period and
integration time
2. Check sensor properties
C Alarm
531 Empty pipe adjustment
faulty
Execute EPD adjustment S Warning
540 Custody transfer mode
failed
1. Power off device and toggle DIP
switch
2. Deactivate custody transfer mode
3. Reactivate custody transfer mode
4. Check electronic components
F Alarm
Diagnostic of process
810 Server connection failed Check server M Warning
832 Electronics temperature
too high
Reduce ambient temperature S Warning
1)
833 Electronics temperature
too low
Increase ambient temperature S Warning
1)
842 Process value above limit Low flow cut off active!
Check low flow cut off configuration
S Warning
1)