What do I do if my device broke and I don
’
t have a warranty?
If you did not activate your warranty within 30 days of purchase, your device is not under the 12-
month express warranty and cannot be replaced if the device stops working due to unpreventable
factory issues or preventable user issues. If you have questions, call (844) 732-7929 or email
hello@eosera.com. Some states do not allow certain types of limitations on warranties, so the
limitation may not apply to all purchasers and may vary from state to state.
Is the device waterproof?
No, the device is not waterproof. Avoid getting the device and the battery of the device wet.
Avoid using the device near water or bathtubs.
www.EARcareMD.com
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