TECHNICAL ASSISTANCE
For technical assistance, please email to
support@epomaker.com with your purchase order number
and a detailed description of your issue.
We normally respond to enquiries within 24 hours. If you
purchased your keyboard from a distributor or not from any
official store of Epomaker, please contact them directly for any
additional help.
COMMUNITY FORUMS
Join our community and learn together with
other keyboard enthusiasts.
https://discord.gg/2q3Z7C2
https://www.reddit.com/r/Epomaker/
WARRANTY
EPOMAKER's Warranty covers any factory defects that
might affect the proper functionality of your purchase. It
doesn't cover any damage that may occur from normal
wear and tear. If your product is defective we will send you
a replacement unit. Replacement units might require you
to send the defective unit back to Epomaker.
We provide a 1 year warranty for our products when
bought from our website (EPOMAKER.com). Your item will
not be covered by your 1 year warranty if the inspection
shows any sign of modification or changes unsupported
by the original product, these include: Changing internal
components, Assembling and reassembling the product,
Replacing Batteries, etc.
We will ONLY cover the item if it is bought from our official
stores. You do not have a warranty with us if you bought
the item from another reseller or likewise. Please contact
the store that you bought your product from to resolve
issues.
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