EPSON Stylus PHOTO 2100/2200 Revision B
TROUBLESHOOTING Troubleshooting 89
Table 3-7. "Phenomenon-Based Paper Gap Error Check Points
Occurrence Timing Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
Paper was fed from
the Board paper guide
and the Carriage
executed paper
locating control or
paper width detection.
Thick paper is fed but not printed. Release lever 1. Check that the Release lever is not in the front position.
2. Check that the paper placed is not larger than 2.5mm thickness.
1. Place the Release lever in the thick paper
printing position to increase the platen gap.
2. Change the paper for the paper of not more
than 2.5mm thickness.
Table 3-8. Double Feed Error State Check Points
Occurrence Timing Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
After the paper was
printed on one side in
the Duplex printing
mode, it was placed
in the ASF and fed to
print the other side.
After both surfaces were printed,
the paper was ejected but the
error is displayed.
- 1. When printing the other side after printing one side, check that the
paper of another size (paper whose size is larger than the paper
size printed earlier) has not been placed.
2. When printing the other side after printing one side, check that the
paper was placed after its printed side had fully dried.
1. Use the same paper size for both sides.
2. Place the other side after fully drying the
printed side.
Table 3-9. Phenomenon-Based Ink Combination Error Check Points
Occurrence Timing Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
At ink cartridge
changing
When you changed the Ink
cartridge and pressed the Ink
switch, the error appears on the
LED and EPW3.
Ink cartridge 1. Check that the Ink cartridge combination is proper.
2. Check the Ink cartridge used is the EPSON genuine part.
1. Combine the Ink cartridges correctly. The
following two Ink cartridge combinations can
be changed in Lines 1 and 2 on the left end of
the Carriage.
• Photo-black + gray
• Matte-black + gray
The Ink cartridges of the following improper
combination can be inserted
• Photo-black + Photo-black
It is recommended to use the EPSON genuine
parts.
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