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Troubleshooting
The message “EpsonNet WinAssist cannot be used because no
network is installed.” appears when you start EpsonNet
WinAssist.
Cause What to do
Both TCP/IP and IPX/SPX
are not installed in the
computer.
Install TCP/IP or IPX/SPX protocol.
TCP/IP is installed in the
computer, but its IP address
is not set correctly.
Set the IP address for the computer
correctly.
The message “Could not complete communicating
configuration data” appears when you send settings to the
Internal Print Server.
Cause What to do
This might happen when
using a dial-up router.
Run Command Prompt from the
computer in which EpsonNet
WinAssist/MacAssist is installed, then
enter the following command;
Format: >ROUTE_ADD_the IP address
of the Internal Print Server_ the IP
address of the computer (the under bar
represents one space)
Example:>ROUTEADD192.168.192.168
22.33.44.55.
Unable to start EpsonNet WebAssist.
Cause What to do
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