38 Solving Problems
■ If the pen position is not accurate, you may need to recalibrate the pen (see
page 13).
■ If the flashing circles don’t appear when you try to calibrate, make sure the
VGA cable and USB cable are securely connected to the computer (see
page 10). Try restarting the Easy Interactive Driver, as described page 37.
Press the
Auto button on the remote control to sync the computer with the
projector.
If the circles don’t stop flashing and don’t turn black (or they stop flashing and
turn black automatically), dim or turn off any bright lights near the projection
surface.
■ Make sure you are not using Extended Display mode. The interactive
functions are not available in this mode.
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at www.latin.epson.com/proyectores or
www.suporte-epson.com.br and select your product for solutions to common
problems. You can download software and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
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