Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Remedies for Service Call Error 60
Confidential
153E
Release Motor
velocity deviation error
1. Connection failure of the Release Sensor.
2. Detects, when accelerating/decelerating the motor, that it is
being driven at an irregularly faster speed than the specified
value.
Irregular load
Release Motor Assy encoder failure
Release Motor failure
SUB Board is damaged.
Release Motor driver failure
1. Check the connection of the Release Sensor (CN307) for
disconnection and damage.
2. Carry out “Encoder Check” to check if the Release Motor
Assy encoder functions normally. (See P.399)
1. Replace the Release Motor
Assy. (See P.197)
2. Replace the SUB-B Board. (See
P.162)
3. Replace the Main Board. (See
P.152)
153F
Release Motor
lock error
1. Connection failure of the Release Motor.
2. Connection failure of the Release Encoder.
3. Connection between the SUB-C Board and the Main Board
has an abnormality.
4. Detects that it is being driven at an irregularly slower speed
than the specified value.
Irregular load
Release Encoder failure
Release Motor failure
1. Check the connection of the Release Motor (CN305) for
disconnection and damage.
2. Check the connection of the Release Encoder (CN306) for
disconnection and damage.
3. Check the connection between the SUB-C Board and Main
Board for disconnection and damage (CN301).
4. Carry out “Encoder Check” to check if the Release Motor
Assy encoder functions normally. (See P.399)
Replace the Release Motor Assy.
(See P.197)
1540
Cutter HP Sensor
detection error
The home position of the Cutter is not detected.
Operation failure due to paper jam
Cutter HP Sensor failure
Cutter Motor Assy failure
1. Check if the paper is jammed around the Cutter Unit.
2. Check the connection of the Cutter HP Sensor (CN315) for
disconnection and damage.
3. Carry out “Sensor Check” to check if the Cutter HP Sensor
functions normally. (See P.394)
1. Replace the Cutter HP Sensor.
(See P.271)
2. Replace the Cutter Motor Assy.
(See P.224)
1541
Cutter
return error
The Cutter cannot return to its home position.
Slipping of the teeth of the Cutter Timing Belt.
Cutter HP Sensor failure
1. Check if the tension of the Cutter Timing Belt is proper.
(See P.381)
2. Carry out “Sensor Check” to check if Cutter HP Sensor
functions normally. (See P.394)
Replace the Cutter HP Sensor.
(See P.271)
1549
Cutter Motor
disconnection error
1. Connection between the SUB-B Board and the Main Board
has an abnormality.
2. The Cutter Unit operation is not detected.
Irregular load
Cutter Motor Assy cable is damaged.
Cutter Motor Assy encoder failure
Cutter Motor Assy failure
1. Check the connection between the SUB-B Board and Main
Board for disconnection and damage (CN201).
2. Check the connection of the Cutter Motor Assy (CN222,
CN223) for disconnection and damage.
3. Carry out “Encoder Check” to check if the Cutter Motor
Assy encoder functions normally. (See P.399)
Replace the Cutter Motor Assy.
(See P.224)
Code Error Name Cause Check Item Remedy