Solving Image or Sound Problems
167
using the Edge Blending setting, make sure the blending width is between
15 to 43%.
• If you see an error message during automatic adjustments, check the error
codes in the message.
During Screen Matching:
• 0101: Measurement value error
• 0102: Measurement failure
• 0103: Switch camera failure
• 0104/0105: Model mismatch
• 0108: Camera error
During Color Matching:
• 0201: Measurement value error
• 0202: Measurement failure
• 0203: Switch camera failure
• 0208: Camera error
Contact Epson for support for details.
Solutions When Simple Stacking is not Applied
Correctly
If you have problems with simple stacking not being applied correctly, try the
following solutions:
• Make sure the projectors are placed correctly and connected using a LAN
cable.
• Make sure the optional external camera is installed correctly and the cable is
securely connected to the projector.
• The optional external camera may be defective. Contact Epson for help.
• Depending on the lens you installed, simple stacking may not be available.
Simple stacking is not available for the following lenses:
• ELPLL08
• Make sure that a powerful spotlight or source of strong natural light is not
shining into the projection environment and interfering with simple
staking.
• Resize the projection size.
• If you see an error message during the simple stacking process, check the
error codes in the message.
• 0302: Measurement failure
• 0306: Geometry correction error
• 0307/0308: The external camera may be defective, or a communication
error has occurred.
Contact Epson for support for details.
gg Related Links
• "Conditions for Simple Stacking" p.104
Solutions When an Afterimage Remains on the
Projected Image
If you see an afterimage in the projected image, use the Refresh Mode feature
to clear it. Select Refresh Mode > Start in the projector's Reset menu.
Solutions to Sound Problems
If there is no sound or the volume is too low or high, try the following
solutions:
• Adjust the projector's volume settings.
• Press the [A/V Mute] button on the remote control to resume video and
audio if they were temporarily stopped.
• Check your computer or video source to make sure the volume is turned up
and the audio output is set for the correct source.
• Check the audio cable connections between the projector and your video
source.
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