Epson EcoTank Pro M15180 Series - Cannot Operate the Printer as Expected

Code Problem Solution
341 A communication error has occurred. ❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
350 An FTPS/HTTPS certicate error has occurred. ❏ Make sure that the date/time and time dierence
settings are correct.
❏ Run Web Cong, and then update the root
certicate.
❏ Run Web
Cong,
and then import or update the
CA certicate.
If the error cannot be cleared, set the certicate
verication
to
o
in the destination settings.
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
e following causes can be considered.
Unnecessary applications are running.
Solutions
Close any unnecessary applications on your computer or smart device.
The print quality is set to high.
Solutions
Lower the quality setting.
Bidirectional printing is disabled.
Solutions
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Windows
Select Bidirectional Printing on the printer driver's More Options tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
Bidirectional Printing setting.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected
181