5
Install software
Note: If your computer does not have a CD/DVD drive or you are
using a Mac, an Internet connection is required to obtain the product
software. To print from a Chromebook™, go to www.epson.com/
support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for
instructions.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows
®
: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD or download and run your product’s
software package:
www.epson.com/support/et16500downloads (U.S.)
www.epson.ca/support/et16500downloads (Canada)
3 Follow the instructions on the screen to run the setup
program.
OS X: Make sure you install Software Updater to receive firmware
and software updates for your product.
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iPhone, iPad, or iPod touch. Simply
connect your printer and device to the same network and tap
the action icon to print.
• Use Epson Print Enabler (free from Google Play™) with
Android™ devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
print.
• Print remotely with Epson Connect™ and Google Cloud
Print™. See your online User’s Guide for instructions or learn
more at www.epsonconnect.com.
Recycling
Epson offers a recycling program for end of life hardware
and ink bottles. Please go to www.epson.com/recycle for
information on how to return your products for proper disposal.
Need paper and ink?
Ensure peak performance and brilliant
results with Genuine Epson Ink and
specialty papers, engineered
specifically for Epson
®
printers. Find
Genuine Epson Ink and specialty
papers at www.epson.com (U.S.
sales) or www.epson.ca (Canadian
sales) and at Epson authorized
resellers. Call 800-GO-EPSON
(800-463-7766).
ET-16500 refill inks
Color Code
Black 774
Cyan 664
Magenta 664
Yellow 664
EPSON is a registered trademark, Epson Connect is a trademark, and EPSON Exceed Your Vision
is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark of
Epson America, Inc.
Mac, OS X, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.
General Notice: Other product names used herein are for identication purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2016 Epson America, Inc., 8/16
Printed in XXXXXX CPD-51568R1
5 Slide the side edge guides against the paper, but not
too tightly.
6 Put the paper cassette cover back onto the paper
cassette.
7 Keep the cassette flat as you insert it all the way.
8 Select the paper settings on the product’s control panel.
9 Pull out the output tray.
4
Connect the fax line
1 Connect a phone cord to a telephone wall jack and to
the LINE port on your product. See the online User’s
Guide for more information.
2 Press Start on the product’s control panel to set up the
fax, or press Close to set it up later.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure the 2.4 GHz network
is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct case.
Press to enter uppercase letters or press 123# to enter
numbers or symbols.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if any of the print head nozzles are
clogged. Then clean the print head, if necessary. See the online
User’s Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and press any button to
wake it from sleep mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure your product is on and securely connected as
shown:
Any questions?
Quick Guide
Basic information and troubleshooting.
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
OS X: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Technical support
www.epson.com/support (U.S.) or www.epson.ca/support
(Canada)
(562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
am to 8 pm,
Pacific Time, Monday through Friday, and 7
am to 4 pm, Pacific
Time, Saturday. Days and hours of support are subject to
change without notice. Toll or long distance charges may apply.
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