4 Solving Network Problems
Caution: Do not touch the flat
white cable or the ink tubes and
their translucent cover, or you
may damage your product.
Solving Network Problems
If you have a network problem with your Epson
®
product, check the messages on the
LCD screen to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User’s Guide or FAQs at www.epson.com/support (U.S.)
or www.epson.ca/support (Canada).
■ Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■ Try restarting the router (turn it off and then on), then try to connect to it again.
■ Verify that the network settings are correct and check the signal strength. If it is poor,
try moving the product closer to your router or access point.
■ When using TCP/IP, make sure your network’s DHCP option is enabled (your router
manufacturer will be able to assist you with this setting).
■ Print a network status sheet from the product’s control panel. Press , if necessary,
and select
Setup > Network Settings > Print Status Sheet. Then press the x
button.
■ Remove and reinstall your product software.
Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806
Telephone: (562) 981-3840
ET-2650_Quick_Guide.book Page 4 Friday, October 14, 2016 11:40 AM
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