Epson ET-3843 - Page 184

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6. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

Print head needs Power Cleaning

7. Do one of the following:

• If there are no gaps, the print head is clean. Select O.

Main Page

Table of Contents3
ET-3843 User's Guide13
Product Basics14
Product Parts Locations14
Product Parts - Front15
Product Parts - Inside17
Product Parts - Back19
Using the Control Panel19
Control Panel Buttons and Lights20
The LCD Screen21
Status Icon Information21
Entering Characters on the LCD Screen23
Changing LCD Screen Language23
Viewing Animations24
Adjusting the Screen Brightness24
Turning off the Operation Time out Setting24
Using Power Saving Settings25
Changing the Sleep Timer Settings25
Changing the Power off Timer Settings25
Using the Epson Smart Panel Mobile App25
Voice-Activated Printing26
Epson Connect Solutions for Smartphones, Tablets, and more26
Setting up Epson Connect Services27
Using Epson Email Print27
Using Epson Remote Print28
Using Epson Scan to Cloud29
Using Airprint29
Setting up Printing on a Chromebook30
Android Printing Using the Epson Print Enabler30
Using Fire os Printing31
Using Windows 10 Mobile Printing31
Using Epson Print and Scan App with Windows Tablets32
Using the Mopria Print Service32
Wi-Fi or Wired Networking34
Network Security Recommendations34
Wi-Fi Infrastructure Mode Setup35
Selecting Wireless Network Settings from the Control Panel36
Setting up Wireless Printing from a Smartphone or Tablet38
Wi-Fi Direct Mode Setup39
Enabling Wi-Fi Direct (Simple AP) Mode40
Wi-Fi Protected Setup (WPS)42
Using WPS to Connect to a Network42
Printing a Network Status Sheet43
Printing a Network Connection Report43
Network Connection Report Codes and Messages44
Changing or Updating Network Connections50
Accessing the Web Config Utility50
Changing a USB Connection to a Wi-Fi Connection51
Changing a Wi-Fi Connection to a Wired Network Connection51
Connecting to a New Wi-Fi Router52
Disabling Wi-Fi Features52
Loading Paper54
Loading Paper in the Cassette54
Paper Loading Capacity59
Double-Sided Printing Capacity61
Borderless Paper Type Compatibility62
Compatible Epson Papers63
Selecting the Paper Settings - Control Panel65
Paper or Media Type Settings - Control Panel66
Paper or Media Type Settings - Printing Software67
Selecting the Default Paper Source Settings67
Paper Source Settings Options68
Selecting the Universal Print Settings69
Universal Print Settings Options69
Placing Originals on the Product71
Placing Originals on the Scanner Glass71
Placing Originals in the Automatic Document Feeder73
ADF Original Document Specifications76
Copying77
Copying Documents or Photos77
Copying Options78
Printing from a Computer80
Printing with Windows80
Selecting Basic Print Settings - Windows81
Print Quality Options - Windows83
Multi-Page Printing Options - Windows83
Selecting Double-Sided Printing Settings - Windows84
Double-Sided Printing Options - Windows87
Print Density Adjustments - Windows87
Selecting Additional Layout and Print Options - Windows88
Custom Color Correction Options - Windows90
Image Options and Additional Settings - Windows91
Header/Footer Settings - Windows92
Selecting a Printing Preset - Windows93
Selecting Extended Settings - Windows94
Extended Settings - Windows96
Printing Your Document or Photo - Windows98
Checking Print Status - Windows99
Locking Printer Settings - Windows100
Locked Setting Options101
Selecting Default Print Settings - Windows103
Changing the Language of the Printer Software Screens104
Changing Automatic Update Options105
Printing with the Built-In Epson Driver - Windows 10 S106
Selecting Print Settings - Windows 10 S106
Printing on a Mac110
Selecting Basic Print Settings - Mac111
Print Quality Options - Mac114
Print Options - Mac115
Selecting Page Setup Settings - Mac115
Selecting Print Layout Options - Mac116
Selecting Double-Sided Printing Settings - Mac117
Double-Sided Printing Options and Adjustments - Mac119
Managing Color - Mac119
Color Matching and Color Options - Mac120
Selecting Printing Preferences - Mac121
Printing Preferences - Mac122
Printing Your Document or Photo - Mac123
Checking Print Status - Mac124
Printing from a Smartphone or Tablet125
Printing with Epson Photo125
Cancelling Printing Using the Product125
Scanning126
Starting a Scan126
Starting a Scan Using the Product Control Panel126
Scanning to a Connected Computer127
Scanning to the Cloud129
Setting up a WSD Port (Windows 7/Windows Vista)130
Control Panel Scanning Options131
Changing Default Scan Job Settings132
Starting a Scan Using Epson Scansmart133
Starting a Scan Using the Epson Scan 2 Icon134
Starting a Scan from a Scanning Program137
Starting a Scan from a Smartphone or Tablet139
Scanning a Document in Epson Scansmart139
Saving a Scan142
Attaching a Scan to Email143
Sending a Scan to a Cloud Service144
Printing a Scan145
Selecting Epson Scansmart Settings147
Changing the Epson Product147
Changing the Scan Settings148
Changing the File Name Settings150
Changing the Save Settings151
Save Settings153
Customizing Action Icons155
Scanning in Epson Scan 2156
Additional Scanning Settings - Main Settings Tab159
Additional Scanning Settings - Advanced Settings Tab159
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2161
Image Format Options162
Scan Resolution Guidelines163
Refilling Ink and Replacing the Maintenance Box165
Ink Safety Precautions165
Checking the Ink and Maintenance Box Levels167
Checking Ink Levels on Your Product168
Checking Maintenance Box Status on the LCD Screen168
Checking Ink and Maintenance Box Levels - Windows169
Checking Ink and Maintenance Box Levels - Mac171
Disabling Special Offers with Windows172
Purchase Epson Ink and Maintenance Box173
Ink Bottle and Maintenance Box Part Numbers174
Refilling the Ink Tanks174
Maintenance Box Replacement180
Adjusting Print Quality182
Print Head Maintenance182
Print Head Nozzle Check182
Checking the Nozzles Using the Product Control Panel183
Checking the Nozzles Using a Computer Utility185
Print Head Cleaning188
Cleaning the Print Head Using the Product Control Panel188
Cleaning the Print Head Using a Computer Utility191
Power Cleaning194
Power Cleaning Using the Product Control Panel195
Power Cleaning Using a Computer Utility195
Print Head Alignment197
Aligning the Print Head Using the Product Control Panel197
Cleaning the Paper Guide199
Cleaning the Print Head Path201
Cleaning the Paper Rollers204
Checking the Number of Sheets Fed207
Checking the Number of Sheets on the LCD Screen207
Checking the Sheet Counter - Windows207
Checking the Sheet Counter - Mac208
Cleaning and Transporting Your Product210
Cleaning Your Product210
Transporting Your Product212
Solving Problems217
Checking for Software Updates217
Viewing the Help Screen218
Product Status Messages218
Message Appears Prompting You to Reset Ink Levels221
Running a Product Check221
Resetting Control Panel Defaults222
Solving Setup Problems223
Product Does Not Turn on or off223
Noise after Filling the Ink223
Software Installation Problems224
Solving Network Problems224
Product Cannot Connect to a Wireless Router or Access Point225
Network Software Cannot Find Product on a Network226
Product Does Not Appear in Mac Printer Window228
Wireless Network Connection Is Unstable on a Mac228
Wired Network Connection Becomes Unstable228
Cannot Print over a Network229
Cannot Scan over a Network231
Solving Copying Problems232
Product Makes Noise, but Nothing Copies232
Product Makes Noise When It Sits for a While232
Copies Have Incorrect or Faint Colors233
Position, Size, or Margins of Copies Are Incorrect233
Solving Paper Problems233
Paper Feeding Problems234
Originals Do Not Feed from the Automatic Document Feeder235
Paper Jams Inside the Product235
Paper Ejection Problems236
Solving Problems Printing from a Computer236
Nothing Prints237
Product Icon Does Not Appear in Windows Taskbar238
Printing Is Slow239
Solving Page Layout and Content Problems240
Inverted Image241
Too Many Copies Print241
Blank Pages Print241
Incorrect Margins on Printout242
Border Appears on Borderless Prints243
Incorrect Characters Print243
Incorrect Image Size or Position244
Slanted Printout245
Solving Print Quality Problems245
White or Dark Lines in Printout246
Blurry or Smeared Printout247
Faint Printout or Printout Has Gaps249
Grainy Printout250
Incorrect Colors251
Solving Scanning Problems252
Scanning Software Does Not Operate Correctly253
Cannot Start Epson Scan 2253
Scanning Is Slow254
Cannot Send Scans to a Cloud Service255
Solving Scanned Image Quality Problems255
Image Consists of a few Dots Only255
Line of Dots Appears in All Scanned Images256
Straight Lines in an Image Appear Crooked256
Scanned Image Quality Problems257
Characters Are Not Recognized During Conversion to Editable Text (OCR)258
Image Colors Are Patchy at the Edges259
Ripple Patterns Appear in an Image259
Scanned Image Edges Are Cropped259
Resetting the Epson Scan 2 Settings260
Uninstall Your Product Software260
Uninstalling Product Software - Windows260
Uninstalling Product Software - Mac262
Where to Get Help263
Technical Specifications264
Windows System Requirements264
Mac System Requirements265
Paper Specifications265
Printable Area Specifications267
Automatic Document Feeder (ADF) Specifications269
Scanning Specifications269
Ink Specifications270
Dimension Specifications270
Electrical Specifications271
Environmental Specifications271
Interface Specifications272
Network Interface Specifications272
Safety and Approvals Specifications273
Notices275
Important Safety Instructions275
General Product Safety Instructions275
Wireless Connection Safety Instructions277
LCD Screen Safety Instructions277
FCC Compliance Statement278
Binding Arbitration and Class Waiver279
Trademarks282
Copyright Notice282
Libtiff Software Acknowledgment283
A Note Concerning Responsible Use of Copyrighted Materials284
Default Delay Times for Power Management for Epson Products284
Copyright Attribution284

Epson ET-3843 - Page 184

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