Epson ET-3843 - Scanned Image Quality Problems

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Scanned Image Quality Problems
If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
• Do not move your original or your product during scanning.
• Do not press on the document cover or the original with too much force.
• If you are scanning from the ADF, place your originals on the scanner glass. Some originals may not
be scanned properly from the ADF.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Increase the Resolution setting.
• If the Image Type setting is Black & White, adjust the Threshold setting.
• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Image is Too Dark
• If the Image Type is set to Color or Grayscale, adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.
Back of Original Image Appears in Scanned Image
• Place a piece of black paper on the back of the original and scan it again.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Select the Advanced Settings tab and adjust the Brightness setting.
• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to
Color or Grayscale, change the Text Enhancement setting to High.
Note: The Text Enhancement and Remove Background settings depend on the selected Image
Type.