4. Open the printer cover.
5. Set the paper-thickness lever to the maximum position.
6. Pull the paper bail forward.
Secure it in place by moving it forward until the front edge lowers and comes to a stop.
7. Remove the ribbon cartridge.
See from step 4 in “Replacing the ribbon cartridge” on page 101.
LQ-690II/LQ-690IIN User’s Guide
Troubleshooting 85