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Error Messages
If your PictureMate Pal has any problems, check the
screen for a message. If you see one of these
messages, here’s what to do:
Message What to Do
Not initial
cartridge. Use
initial cartridge.
You need to insert the initial photo
cartridge that comes with PictureMate
Pal the first time you charge it. Remove
the installed photo cartridge and install
the initial photo cartridge instead.
Print Pack is low.
Replace Print
Pack soon.
or
Print Pack is very
low. Replace Print
Pack soon.
Your Print Pack is running low. If you
are trying to clean the print head, you
must replace the Print Pack first.
Purchase a PictureMate 200 Series
Print Pack and replace it. See page 33.
Replace Print
Pack now.
Purchase a PictureMate 200 Series
Print Pack and replace the photo
cartridge. If the cartridge is new, make
sure it is inserted correctly. See
page 33.
Paper out. Load
paper and press
OK.
Load paper, or remove and reload
paper, then press OK to clear this
message and resume printing. See
page 5 for loading instructions.
Paper jam. Clear
jam and press
OK.
Remove any sheets behind the
jammed paper and press OK to eject
the jammed paper. Don’t pull out
jammed paper from the top of
PictureMate Pal. See page 47.
Close the
cartridge door.
The cartridge door is not closed
completely on the back of PictureMate
Pal. Make sure the door clicks shut.
No cartridge
installed. Insert
cartridge now.
The photo cartridge was removed or
not installed correctly. Install a new
photo cartridge. See page 33.
Cartridge not
recognized.
Replace Print
Pack.
Install a genuine PictureMate 200
Series photo cartridge. See page 33.
No photos on
memory card.
No compatible photos are on the
inserted memory card. Insert a card
with photos or one with compatible
file types. See page 3.
Memory card not
recognized.
Use a compatible memory card. Format
the card with your camera, not a
computer. See the card types you can
use on page 7 and the supported file
types on page 3.
Message What to Do
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