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Solutions When "Not Supported" Message Appears
If the "Not Supported" message appears, try the following solutions:
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
Parent topic: Solving Image Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Projector Information Display - Info Menu
Solutions When Only a Partial Image Appears
If only a partial computer image appears, try the following solutions:
• For VGA connections, press the Auto button on the remote control to optimize the image signal.
• Make sure you selected the correct Screen Type setting for the screen you are using.
• Make sure the Scale setting in the Signal menu is turned off.
• Make sure the Resolution setting in the Signal menu is set correctly for the input signal.
• Try adjusting the image position using the Position setting in the Signal menu.
• Press the Aspect button on the remote control to select a different image aspect ratio.
• Check the Blanking setting in the Signal menu.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
Parent topic: Solving Image Problems
Related concepts
Projector Connections
Related references
Input Signal Settings - Signal Menu
Projector Reset Options - Reset Menu
Projector Setup Settings - Extended Menu
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