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If your printout is faint or has gaps
in the image . . .
■ Make sure the print head nozzles are
not clogged. To clean the print head,
see page 27.
■ Make sure your paper isn’t damaged,
old, dirty, or loaded face down (the
printable surface should be loaded
face up). If it is, reload a new stack of
paper with the printable side up.
If your printout is grainy . . .
■ Try using a higher quality paper.
■ Make sure you set the Quality/Speed
slider to the Quality setting in your
printer software; see page 15
(Windows) or page 17 (Macintosh)
for instructions.
■ Run the Print Head Alignment
Utility. See page 35 for instructions.
■ You may need to increase the image
resolution or print it in a smaller size.
See your application software
documentation for instructions.
If your printout contains incorrect or
missing colors . . .
■ Make sure the Ink setting is set to
Color for color images.
■ Make sure the print head nozzles are
not clogged. To clean the print head,
see page 27.
■ Make sure the ink cartridges aren’t
low on ink or too old. If either ink
out light is flashing, replace the ink
cartridge; see page 30. If your ink
cartridge is more than six months
old, you may need to replace it; see
page 33.
■ Try using Automatic mode. See
page 15 (Windows) or page 17
(Macintosh) for instructions.
■ Your printed colors can never
exactly match your on-screen colors.
However, you can use a color
matching scheme to get as close as
possible. For information on your
printer software’s color matching
options, see page 23.
basics.book Page 44 Monday, February 22, 1999 9:31 AM
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