Stylus Pro 4000 Field Repair Guide 4/28/05
Communication Errors PC Printer Component, Software Item, LCD Display, Printer Button Page 115.
4. Send a test print from a simple application, such as Wordpad.
5. Verify the I/F Cable is working properly.
5.1 Reseat I/F Cable on both ends.
5.2 Verify that the I/F Cable is not excessively long (over 10 -15 feet) (Spec. is 10 feet).
5.3 Remove any HUBS or Switch Boxes from the Cabling.
5.4 Verify that the I/F Cable is not the problem.
5.4.1 Use another Cable or test the Cable with another Device.
5.5 If the Interface is Ethernet, verify that the Cable is:
5.5.1 A “straight through” Cable for most connections.
5.5.2 A “‘crossover” Cable for direct Computer to Printer connections.
6. Delete the Driver and reinstall.
7. Verify that the Port on the Computer is not the problem.
7.1 Use another device to test the Port on the Computer, or use another Computer.
Other Considerations
• Custom Dongles attached to RIP Servers could cause a problem.
• Epson Printers use USB 2.0. Computer Ports that use USB 1.0, may cause a problem.
• Status Monitor 3 can report an error on a Windows 2000 system, that does not exist. Turn off the Error
Monitoring (Printer Driver: Utility: Speed & Progress: Monitoring Preferences Un-checked the Error box).
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