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❏ Run the Print Head Alignment utility. See “Using the Printer
Utilities” for Windows, and “Using the Printer Utilities” for
Macintosh.
Incorrect or missing colors
Try one or more of these solutions:
❏ For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you are using.
For Macintosh, check the Media Type setting in the Print
dialog box. Make sure it is correct for the paper you are using.
❏ Make sure the printable side of the paper is face-up.
❏ Run the Head Cleaning utility. See “Using the Printer
Utilities” for Windows, and “Using the Printer Utilities” for
Macintosh.
If colors are still incorrect or missing, replace one or all ink
cartridges. See “Replacing Ink Cartridges”.
❏ Adjust the color settings in your application or your printer
driver. See your application’s documentation.
Faint printout or gaps
Try one or more of these solutions:
❏ Make sure that the ink cartridges do not exceed the expiry
date. The expiry date is labeled on the outside of the ink
cartridge.
❏ For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you are using.
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