Epson Stylus Pro 7890 - Work)

Epson Stylus Pro 9890/9908/7890/7908 User’s Guide
Problem Solver
101
The printer is not correctly
connected to the computer.
Is the cable plugged properly?
Make sure the printer’s interface cable is securely plugged into the correct
terminal of the computer. Also, make sure the cable is not broken nor bent.
If you have a spare cable, try with the spare cable.
Does the interface cable specification match the specifications for the
computer?
Make sure the interface cable specifications match the specifications for
the printer and computer.
See “Interface” on page 182
Is the interface cable directly connected to the computer?
Make sure the interface cable is directly connected to the computer
without passing through any device, such as a printer switching device, or
extension cable.
When using a USB hub, is it being used correctly?
In the USB specification, daisy-chains of up to five USB hubs are possible.
However, we recommend that you connect the printer to the first hub
connected directly to the computer. Also, some hubs may cause unstable
operation. If problems occur, connect the printer directly to the USB port of
the computer.
Is the USB hub recognized correctly? (Windows)
Make sure the USB hub is recognized correctly in the computer. If the USB
hub is recognized correctly, unplug all of the USB hubs from the computer’s
USB port, and then connect the printer’s USB connector directly to the
computer’s USB port. Ask the USB hub manufacturer about USB hub
operation.
The printing is not available
under the network
environment.
Are the network settings correct?
Ask your network administrator for the network settings.
Connect the printer directly to the computer using a USB cable, and then try
to print.
If you can print through USB, there are some problems on the network
environment. Ask your system administrator, or refer to the manual for your
network system. If you cannot print, see the appropriate section in this
manual.
The printer has an error.
Confirm if errors have occurred in the printer by checking the lights and
messages on the printer’s control panel.
See “Lights” on page 13
See “Error Messages on the LCD Panel” on page 89
Cause What to do