Epson Stylus Pro 9500 - 3.1.3 General Errors

EPSON Stylus Pro 9500 Revision A
Troubleshooting Outline 75
SERVICE REQ. 0001000F
o Problem
CR motor PWM output error
o Solution
n Replace the Main Board
SERVICE REQ. 00010010
o Problem
PF motor PWM output error
o Solution
n Replace the Main Board
SERVICE REQ. 00020000 (NVRAM ERROR)
SERVICE REQ. 00020001 (INTERNAL RAM ERROR)
SERVICE REQ. 00020002 (SRAM ERROR)
SERVICE REQ. 00020003 (DRAM ERROR)
o Problem
Unusual condition detected.
o Solution
n Write down the error code, turn the printer off and back on again to
confirm whether the error recurs. If the same error recurs, replace the
Main Board.
n For “Service Req. 00020003” (DRAM error), replace the RAM-
SIMM(16MB) installed in CN19 and confirm whether the error recurs.
SERVICE REQ. 10000004 (CPU GNRL ILLEGAL INSTRCTNS)
SERVICE REQ. 10000006 (CPU SLOT ILLEGAL INSTRCTNS)
SERVICE REQ. 10000009 (CPU CPU ADDRESS ERROR)
SERVICE REQ. 1000000A (CPU DMAC/DTC ADDRESS ERROR)
SERVICE REQ. 1000000B (CPU WATCHDOG TIME-OUT ERROR)
SERVICE REQ. 100000## (CPU VECTOR 32~63)
o Solution
n Write down the error code, turn the printer off and back on again to
confirm whether the error recurs. If the same error recurs, replace the
Main Board.
n Send a different print job to make sure the error wasn’t due to electrical
noise or bad print data.
3.1.3 General Errors
This section describes the errors that can be solved by the user.
INK LOW
o Problem
An ink end sensor has detected that the corresponding ink cartridge is
almost empty (ever ink cartridge has an ink level gauge). It is possible to
print about 100% duty on B1 size paper with the remaining ink, but the
cartridge should be replaced as soon as possible.
If you re-install an ink cartridge that was detected as being in a “Near End”
state, the status will immediately go to “Ink Out”. Only install new
cartridges.
o Solution
Replace the ink cartridge.
CHECK
PO INT
If for any reason you replace an ink cartridge before it
reaches the ink-low or ink-out state with a new ink
cartridge, you need to reset the ink counter using the
control panel and Maintenance Mode 2.