EPSON Stylus Pro 9500 Revision A
Troubleshooting Outline 81
SMUDGED OR MARRED PRINTOUT (REVERSE SIDE)
If the back of the paper is becoming soiled with ink, check the following items.
1. Check if ink is adhering to the paper feed path somewhere and if there is any ink, wipe
it off.
n Sub-platen surface
n Grid roller surface
n Paper guide L surface
2. If ink is adhering to the above parts, the likely cause might be the following, so check
it.
n Skewing of the paper during printing (at the point when one page is
finished).
WHITE OR BLACK BANDING
If white or black banding (lines across the page) appear on your printout, try the
following.
1. Cleaning
2. If multiple cleaning cycles don’t clear the banding problem, try adjusting the heads as
described below.
n Head slant adjustment (B head/C head)
If all the nozzles in the B head and C head are not perfectly lined up,
the raster lines will overlap. The unprinted area between one line and
the next line (where a nozzle was supposed to fire but missed) is
banding.
n Head height adjustment (B head/C head)
n Bi-directional print position adjustment
n Gap adjustment opening
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