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Solving Printer Problems
Check these sections if you have problems operating your product.
Printer Does Not Turn On
Product Turns Off Automatically
LCD Screen Shuts Off
Forgot the Administrator Password
Red Light Shines Inside the Printer
Parent topic: Solving Problems
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
Product Turns Off Automatically
If your product turns off automatically, it may be in power off mode. Turn off or adjust the Power Off
Timer setting as necessary.
Parent topic: Solving Printer Problems
Related references
Setup Menu Settings
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
• Press the power button to exit sleep mode.
• You can adjust the delay time before the product enters sleep mode in the Power Settings menu.
Parent topic: Solving Printer Problems
Related references
Setup Menu Settings
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