3. Turn the knobs on the roll paper holders to take up the paper.
4. Press the paper/cancel button to cancel the error.
5. If you are unable to remove the paper, turn the printer off and slowly pull the paper out from the rear of
the product.
6. If you cannot remove the paper from the rear, cut the paper at the roll paper feeder and pull the paper
out from the front.
Caution: Forcibly removing jammed paper from the product could damage the product.
7. If the paper/cancel light is still flashing, turn off the product, wait a moment, then turn it back on.
Note: If you are unable to remove the paper, contact Epson for support.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems - Sheet Feeder
Paper Jam Problems - Rear Manual Feed Tray
Paper Jam Problems - Thick Media or CD/DVD
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product
control panel, then press the paper/cancel button to eject the paper. Remove any paper remaining
in the product. Select the correct size when you reprint.
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