Problem Solver 172
2. Continue pressing the tensioner until the projections on the inside at both ends contact
the case.
Media Jams
Printing does not stop when the roll ends
o Is the media creased or folded?
Media with a strong curl or that is folded back on its leading edge or creased may cause jams or other media feed problems.
Do not use media affected by these types of problems.
o Is the media too thick or too thin?
Check the media specifications to determine whether it can be used in the printer. If you are using a software RIP, contact the
manufacturer for information on the settings and media that can be used.
o Is Media Suction set too high?
Reduce Media Suction. See “Media Suction” on page 97.
o Is Off selected for Tension Measurement?
Periodically is recommended in most circumstances.
See “Tension Measurement” on page 98.
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