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Note: Remove the document guide if you are using the carrier sheet.
• Make sure the loaded original is not skewed. Reload the original if it is skewed.
• If the original is folded, unfold it. Folded originals may cause the Auto Detect setting to misread the
size of the original.
• Clean inside the scanner.
• Make sure the document type can be loaded.
Parent topic: Solving Scanning Problems
Related tasks
Loading Originals
Removing a Jammed Original
To remove a jammed original from the integrated scanner, follow the steps below.
1. Open the scanner cover.
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