Before Leaving New Install
• Make sure to remove the starter ink cartridge used for install & testing. Please
direct the customer to complete this so you can ensure they have been trained.
Also ensure they are clear on reloading labels.
• Make sure the customer knows who to contact in case of a printer malfunction.
The AE should be the primary contact in most cases. Marketing, Customer
Solutions & TSG resources will support the installation where necessary, but it
Solutions & TSG resources will support the installation where necessary, but it
is always prudent, when converting to a new methodology, to have a backup in
place to prevent unforeseen events from delaying shipments.
• Reordering supply kits is straightforward:
• Contact Chance Raines – sales@tsiamerica.com or 855-877-2577
• Part number is 48125-21P – Kit includes 1000 Roll Format Labels & 1 Ink
Cartridge.
• Price is $70.00 – payable by credit card
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