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Related references
Paper Specifications
Related tasks
Cleaning the Paper Guide
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer
software, see the sections covering that software in this manual.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• Make sure the interface specifications match the specifications for the printer and the computer.
• Make sure there are no errors or paper jams in the product.
• There may a problem with the printer's status. Click EPSON Status Monitor 3 on the printer driver's
Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click
Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• If the printer cannot print using a USB connection, disconnect the USB cable from the computer, right-
click on the printer icon displayed on the computer, and select Remove Device. Then connect the
USB cable to the computer and try a test print.
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