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EPYC NEON - User Manual

EPYC NEON
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Before to start using the UPS please read carefully this manual, so to ensure the best usage and the maximum life
duration of the machine. The main features of this Uninterruptible Power Supply (UPS) are listed below:
Microprocessor control that guarantees high reliability
Built-in enhanced boost & buck AVR
DC start function
Auto restart during AC recovery
Modem and phoneline surge protection
Built-in USB communication port
Compact size, light weight
This manual contains important safety instructions. Please read and follow all instructions carefully during installation
and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free
of conductive contaminants. (See the specifications for the acceptable temperature and humidity range.)
CAUTION! To reduce the risk of overheating the UPS, do not cover the UPS cooling vents and avoid exposing the unit
to direct sunlight or installing the unit near heat emitting appliances such as space heaters or furnaces.
CAUTION! Do not attach non-computer-related items, such as medical equipment, life-support equipment, microwave
ovens, or vacuum cleaners to UPS.
CAUTION! Do not plug laser printers, scanners or aquariums into the UPS outlets because of their high start-up current.
CAUTION! This UPS could not be suitable for devices with Active PFC. Check preventively your power supply typology.
CAUTION! Do not allow liquids or any foreign object to enter the UPS. Do not place beverages or any other liquid-
containing vessels on or near the unit.
CAUTION! With the installation of the UPS, it should be prevented that the sum of (UPS and) the connected (load)
leakage current exceeds 3.5mA
CAUTION! In the event of an emergency, press the OFF button and disconnect the power cord from the AC power
supply to properly disable the UPS.
CAUTION! In the event of severe and/or prolonged atmospheric events (storms, lightning, etc..) disconnect the UPS
from the mains to avoid any damage risk to connected equipment.
CAUTION! The socket-outlet shall be installed near the equipment and easily accessible.
CAUTION! Internal battery voltage is 12V DC. Sealed, lead-acid, 6 cells battery
CAUTION! Do not dispose of batteries in a fire as they may explode
CAUTION! A battery can present a risk of electrical shock and high short circuit current. The following precautions
should be observed when working on batteries:
1) Remove watches, rings, or other metal objects from the hands.
2) Use tools with insulated handles.
3) Wear rubber gloves and boots.
4) Do not lay tools or metal parts on top of batteries.
5) Disconnect charging source prior to connecting or disconnecting battery terminal.
CAUTION! When replacing batteries, replace with the same number of the sealed lead-acid batteries.
CAUTION! Servicing of batteries should be performed by personnel knowledgeable of batteries and the required
precautions. Keep unauthorized personnel away from batteries.
CAUTION! Unplug the UPS prior to cleaning and do not use liquid or spray detergent.
IMPORTANT SAFETY INSTRUCTIONS
INTRODUCTION
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Overview

This document describes the NEON Line Interactive UPS (Uninterruptible Power Supply) from EPYC, available in 650 VA, 850 VA, and 1000 VA models. The manual provides comprehensive information on its function, technical specifications, usage, and maintenance.

Function Description

The NEON Line Interactive UPS is designed to provide temporary uninterrupted power to connected equipment during power failures and protect against surges and spikes. It features microprocessor control for high reliability and includes built-in enhanced boost & buck AVR (Automatic Voltage Regulation) to stabilize input voltage without relying on battery power, thus extending battery life. The UPS also offers a DC start function, allowing it to power on even without AC input, and an auto-restart feature that automatically turns the unit back on after AC power recovery. For communication and control, it includes a built-in USB communication port, enabling remote monitoring and shutdown operations via management software. Additionally, it provides modem and phone line surge protection through RJ45/11 communication protection ports, which also support network cables, though with a 100 Mb/s speed limitation. The UPS is designed for indoor use in temperature and humidity controlled environments, free of conductive contaminants.

Important Technical Specifications

The NEON UPS series comes in three models: 650VA, 850VA, and 1000VA, with corresponding power ratings of 650/360W, 850/480W, and 1000/600W.

Input:

  • Nominal Voltage: 230VAC
  • Nominal Frequency: 50/60Hz

Output:

  • On Battery Output Voltage: 220-240VAC
  • On Battery Output Frequency: 50 Hz +/- 1%
  • Overload Protection: Breaker / Fuse

Physical:

  • Dimensions (WxHxD):
    • 650VA/850VA models: 84x159x252 mm
    • 1000VA model: 100x189x325 mm
  • Weight:
    • 650VA: 3.8kg
    • 850VA: 4.2kg
    • 1000VA: 6.9kg

Battery:

  • Type: Sealed Maintenance Free Lead Acid Battery
  • Configuration:
    • 650VA: 1x 12V/5Ah
    • 850VA: 1x 12V/5.6Ah
    • 1000VA: 2x 12V/5Ah
  • Internal Battery Voltage: 12V DC (6 cells battery)
  • Typical Recharge Time: 8 Hours

Environmental:

  • Operating Temperature: 0°C to 40°C
  • Operating Relative Humidity: 0 to 90%

Management:

  • Auto-Charger: Yes
  • Auto-Restart: Yes
  • USB COMM. Port: Yes
  • RJ45/11 Communication Protection Ports: Yes

LED Indicators and Alarms:

  • On (Solid): Normal operation.
  • Flash (Beep 1 time every 30 seconds): Utility Failure - UPS providing battery power.
  • Flash (Beep 1 time every 2 seconds): Utility Failure - UPS providing battery power, battery running out.
  • Flash (Beep 1 time every 0.5 second): Overload - Connected equipment exceeds rating.

Usage Features

Installation and Positioning: The UPS should be placed on a horizontal surface in an indoor area with an ambient temperature between 0°C and 40°C (25°C ideal) and humidity less than 90%. It must be kept at least 15 cm from walls for ventilation, away from direct sunlight, heat sources, dusty environments, and liquids. Users should avoid covering cooling vents or pouring liquids onto the unit.

Initial Setup: Upon receipt, it is recommended to recharge the battery for at least 8 hours by plugging the unit into an AC outlet, even if the UPS is off, to ensure maximum charge capacity. Connect computer, monitor, and data storage devices to the battery power supplied outlets. Crucially, do not plug laser printers, copiers, space heaters, vacuum cleaners, or other large electrical devices into the UPS outlets due to their high start-up current and potential to overload or damage the unit. Plug the UPS into a 2-pole, 3-wire grounded receptacle protected by a fuse or circuit breaker. Avoid extension cords.

Operation:

  • On/Off Button: Press and hold for 2 seconds until an acoustic signal and "click" are heard, and a white light around the button illuminates, indicating the UPS is ON.
  • Alarm Setting: The audible alarm can be toggled ON/OFF by quickly pressing the POWER button twice. Two short beeps confirm the alarm is OFF, and a single short beep confirms it's ON.
  • Overload Correction: If an overload is detected (audible alarm, long beep), turn off the UPS, unplug at least one piece of equipment, wait 10 seconds, and then turn the UPS back on. For the 1000VA model, ensure the circuit breaker is depressed.

Management Software: The UPS includes a USB COMM. Port for connecting to a computer. The Power Master management software, available for download from www.justepyc.com, provides a user-friendly interface for remote monitoring and shutdown operations. After installation, the software can be accessed via its icon or by navigating to http://localhost:3052 in a web browser.

Safety Precautions:

  • Do not disassemble the unit; it contains no user-replaceable parts.
  • Do not attach power strips or surge suppressors with wires longer than 1.5m to the UPS.
  • Do not stick fingers into sockets.
  • The UPS cannot be transported by plane due to lead-acid batteries.
  • The sum of leakage current from the UPS and connected load must not exceed 3.5mA.
  • In an emergency, press OFF and disconnect the power cord.
  • Disconnect the UPS from mains during severe atmospheric events.
  • The socket-outlet must be near and easily accessible.
  • Do not dispose of batteries in a fire.
  • When working with batteries, remove metal objects, use insulated tools, wear rubber gloves and boots, and disconnect the charging source before connecting/disconnecting battery terminals.
  • Replace batteries with the same number of sealed lead-acid batteries.
  • Battery servicing should be performed by knowledgeable personnel.
  • Do not attach non-computer-related items (medical equipment, life-support equipment, microwave ovens, vacuum cleaners) to the UPS.

Maintenance Features

Cleaning: Before cleaning, ensure the AC input voltage is removed and the UPS is OFF. Use a cloth moistened only with water to clean the exterior. Ensure the UPS is completely dry before restarting. If the environment is unusually dusty, clean the ventilation holes. If any liquid enters the UPS, do not start the unit and contact Technical Service immediately.

Battery Care: To maintain optimal battery charge, keep the UPS plugged into an AC outlet at all times. For extended storage, cover the UPS and store it with a fully charged battery, recharging every three months to ensure battery life.

Troubleshooting: The manual includes a troubleshooting guide for common issues:

  • UPS does not perform expected runtime: Batteries may not be fully charged or are worn out. Recharge the battery or contact technical support for replacement.
  • UPS will not turn on: Unit not connected to AC outlet, worn battery, or mechanical problem. Connect to AC, contact technical support.
  • Outlets do not provide power: Blown fuse/tripped breaker, or discharged batteries. Replace fuse/reset breaker, or allow unit to recharge for at least 4 hours.
  • Power Guide Management Software inactive: USB/serial cable not connected, or UPS not providing battery power. Connect cable, or shut down computer and UPS, wait 10 seconds, then restart UPS.

Warranty and Disposal: The standard warranty for EPYC UPS units is 24 months from the date of purchase, with 12 months for wear-and-tear parts like batteries and fuses. Repairs are performed by specialized technical personnel; unauthorized repairs void the warranty. EPYC's packaging materials are recyclable. The UPS contains circuit boards and batteries, which are considered toxic waste. At the end of its life, the UPS must be disposed of in compliance with WEEE (Waste of Electric and Electronic Equipment) regulations. Further details on disposal can be found at www.justepyc.com.

EPYC NEON Specifications

General IconGeneral
BrandEPYC
ModelNEON
CategoryUPS
LanguageEnglish

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