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These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore and
shall be subject to the exclusive jurisdiction of the courts of Singapore.
Technical Support, Warranty Service Contacts
USA: 1-877-479-3726
Singapore: +65 65420833
Global Email Helpdesk: support@escoglobal.com
Visit http://www.escoglobal.com/ to talk to a Live Support Representative
Distributors are encouraged to visit the Distributor Intranet for self-help materials.
Product Appendix, Warranty Listings
Biological Safety Cabinets, Laminar Flow Cabinets,
HEPA-Filtered Cabinets (except Streamline brand)
The warranty periods for BSC may vary by country. Contact
your local distributor for specific warranty details.
Laboratory Fume Hoods 2 years limited.
Ductless Fume Hoods 4 years limited for Ascent Opti, 6 years for Ascent Max.
Cleanroom Equipment 1 year limited.
Laboratory Ovens and Incubators
CO
2
Incubators 2 years limited.
Containment/Pharma Products 2 years limited.
Ultralow Temperature Freezer 5 years limited. 60 months on Compressor.
The warranty period starts two months from the date your equipment is shipped from Esco facility for
international distributors. This allows shipping time so the warranty will go into effect at approximately the
same time the equipment is delivered to the user. The warranty protection extends to any subsequent owner
during the warranty period. Distributors who stock Esco equipment are allowed an additional four months for
delivery and installation, providing the product is registered with Esco. User can register product online at
www.escoglobal.com/warranty or complete the warranty registration form included with each product.
Policy updated on 1
st
January 2012 (This limited warranty policy applies to products purchased on or after 1
st
January 2012)
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